We at Armstrong Richard truly appreciate your business and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with our medical transportation services.
I am more than 100 percent satisfied with the service provided by Armstrong Richard Non-Emergency Medical Transportation. In every way, they provided for my comfort, security and safety when they transferred me from St. Mary Medical Center in Long Beach to my home in Long Beach. I had fractured my hip, had surgery and was still in a lot of pain. The Armstrong Richard team all observed the Covid-19 protection rules to the letter. The hospital's discharge planner luckily found Armstrong Richard -- they were the only company who would get me up the 15 stairs to my home's second level, where I live. Every person I came in contact with at the company was professional, kind and considerate. A driver and assistant came to the hospital floor with a gurney and transferred me from bed to gurney with minimal discomfort on my part. The driver told me everything he and the assistant and the nurse were going to do before they did it, giving me a feeling of security. They were kind and gentle in transferring me into and out of the van. At my home, they were joined by 2 more employees--they had to get me up 15 steps! They assessed the best possible way to get me upstairs, explained to me and my husband what they were going to do and, before I knew it, I was in my own bed in my own home after a week in the hospital and rehab! What a relief! I cannot thank Armstrong Richard enough. The whole process went smoothly from beginning to end and every person was exceptional.
Been using them for a few months they're always early for my moms appointments (she is 100% wheelchair bound), super friendly and its super easy to schedule and they're reliable. 100% recommend. My mom feels safe with them which give me peace of mind.
I highly recommend this company to transport your loved ones. I was so worried and so was my sister about using a wheelchair transportation service. This was our first time using this company or having to need this type of service. Edison was doing maintenance and we needed to transport my sister to my cousins. We were both nervous but we had no choice but to take a chance on this company. I am so glad I read the reviews and scheduled the transport. Reviews were spot on. My sister was transported safely. My niece was able to accompany her. He was on time and he was so careful with her. I appreciate the care he gave my loved ones. I will use this company again if I need to. The cost for round trip was high but it was also last minute and I was a first time customer. It was worth the cost of safety and excellent customer service. Thank you!!!
Armstrong exceeded expectations on an LAX to San Diego transport. I highly recommend this organization! My father had a stroke while out of country. Five months later he was cleared for travel back to the US. We needed transport from LAX to my father's hospital in San Diego (there was no direct flight) ...at night...on Labor Day. Everyone I spoke to at this company was excellent. Ric, Brianna..and then on the evening of transport, Edgar Jr. There was some planning and coordination necessary before the transport. I felt completely assured before and during the service. My family and I are truly thankful for their help during a very difficult time.
After an ankle and knee injury left me in a wheelchair, our use their services to get to and from several appointments. They arrived on time, maneuvered my wheelchair around a tricky path out the front door, and got me where I needed to go. They are reliable and professional.
I have never really rated any business, but since I received an outstanding service from Ricky, I felt that there's a need to acknowledge how amazing Ricky was. I have decided to book last minute transportation for my husband due to last minute emergency at a certain hospital (which I won't disclose - it was such a horrible experience). They don't want to arrange or help in anyway with the transfer so I had to call several ambulance companies and was recommend to call Armstrong Medical in Long Beach. Ricky picked up the call immediately and he- himself volunteered to work even he was already at home and because his drivers already completed the shift for the day. It meant so much to me because I really need to have my husband transfer immediately and get out of that particular Hopsital that was beyond terrible in general. Ricky empathized and can hear my voice was shaking and as few tears and I'm in distraught. He went out of his way to even make sure we got to the new hospital safely and willing to wait for all the admission. He's so humane - he didn't just leave us hanging - drop off and done. He made sure we are at the right place and up to the new room where we are supposed to be. This is also very late Sunday night as well. I think this speaks volume of character, a kind act goes a long way and especially we have already went through a lot by having a family member in pain and need emergency medical needs. Thanks beyond and you have secured customer for life! We appreciate you and beyond! God Bless! Tracy
This company is awesome!. I required their services on a rush for my grandpa's doctor's appointment.The person who answered the phone was very nice and helpful with my running late situation, in less that 15 mins I had a very nice van with a wheelchair waiting outside grandpa's home. Even tho we were late they took the time to transport my grandpa safely inside the car, the driver and assistant were very nice to grandpa and treated him with so much patient and kindness. The price was very affordable and service is so professional, definitely I will call them again. They also accept all credit/debit cards.
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