Medical Transportation Services by Armstrong | Richard

Legal Disclosure, Privacy & Compliance Notice

Armstrong | Richard Medical Transportation

1. Nature of Services

Armstrong | Richard Medical Transportation provides scheduled, non-emergency ambulance services for medically stable individuals. Our reliable medical transportation services are not emergency medical services and do not include advanced life support, emergency medical monitoring, or ambulance-level care.

In the event of a medical emergency, individuals should immediately call 911 or seek emergency medical assistance.

Transportation services are provided subject to availability, safety considerations, and operational conditions. Timing and routing may be adjusted due to traffic conditions, weather, facility discharge schedules, or other unforeseen circumstances beyond our control.

2. No Medical Advice

Information contained on this website is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Armstrong | Richard Medical Transportation does not provide medical care or clinical services.

All medical decisions should be made in consultation with licensed healthcare professionals.

3. HIPAA Awareness & Confidentiality Practices

Armstrong | Richard Medical Transportation recognizes the importance of protecting patient privacy and handling sensitive information with appropriate safeguards.

To the extent applicable under federal and state law, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA), we implement reasonable administrative, technical, and operational measures to protect personal information and any protected health information (PHI) received for the purpose of coordinating transportation services.

Any health-related information provided by patients, family members, facilities, or case managers is used solely for:

- Scheduling transportation services

- Coordinating logistics with authorized facilities or representatives

- Ensuring safe transport for medical appointments

We do not sell, trade, or distribute personal health information for marketing purposes. Disclosure of information will only occur:

- With patient authorization

- As necessary for service coordination

- As required by law

- In response to lawful governmental or regulatory requests

4. Payment & Coverage Disclosure

Armstrong | Richard Medical Transportation operates as a private-pay and facility-pay provider.

We do not bill Medicare directly. Clients are responsible for confirming eligibility, coverage limitations, and reimbursement requirements with their insurance provider or payer source, where applicable.

Payment responsibility remains with the contracting party unless otherwise agreed in writing.

5. Limitation of Liability

To the fullest extent permitted by law, Armstrong | Richard Medical Transportation shall not be liable for indirect, incidental, consequential, or special damages arising from the use of this website or transportation services, including but not limited to scheduling delays caused by factors beyond reasonable control.

All services are provided in good faith and in accordance with applicable safety standards.

6. Website Accuracy & Modifications

While reasonable efforts are made to maintain accurate and current information, Armstrong | Richard Medical Transportation makes no warranties or representations regarding the completeness, accuracy, or reliability of website content.

We reserve the right to update, modify, or revise website content and service policies without prior notice.

7. Contact Information

For questions regarding this disclosure, privacy practices, or compliance inquiries, please contact:

Armstrong | Richard Medical Transportation

+1.562.444.0144